American Citizen Services Assistant

Salary: (MAD) MAD252,016/Per Year

The U.S. Consulate in Casablanca is seeking eligible and qualified applicants for the position of American Citizen Services Assistant in the Consular section. The work schedule for this position is Full Time (40 hours per week) Start date: Candidates must be able to begin working within a reasonable period of time (two months) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Requirements:

EXPERIENCE: A minimum of three years of increasingly responsible work that involves the application of complex regulatory material or legal interpretation and continuous contact with the public/customer service. 

Please make sure you enter all your work experience and education through the ERA Application. Attached Curriculum files will not be considered. Supporting documents (i.e. Education certificate) must be included in the application for eligibility purposes.

JOB KNOWLEDGE:  Must have a thorough knowledge of local laws and customs, particularly those relating to domestic relationships and criminal procedure.  Education Requirements:

Two years of college or university studies, in general coursework is required.

Supporting documents (i.e. Education certificate) must be included in the application for eligibility purposes.

Evaluations:

LANGUAGE:  

• Level IV (Fluency) in written and spoken English and French is required.( This will be tested)

• Level IV (Fluency) in written and spoken English and French is required.( This may be tested)

• Level IV (Fluency) in written and spoken Arabic is required.

For positions that require English Level, applications MUST be submitted in English.

SKILLS AND ABILITIES: 

• Must be able to exercise tact and good judgement in dealing with the public – often under difficult and sensitive circumstances.
• Must have the ability to exercise sound judgement in evaluating evidence, applying complex regulations correctly, and giving technical advice to consular officers.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

IRM Admin Clerk

Salary:(MAD) MAD146,597/Per Year

The US Embassy in Rabat is seeking eligible and qualified applicants for the position of the IRM Admin Clerk in the Information Management Office. The work schedule for this position is: Full Time (40 hours per week) Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Requirements:

EXPERIENCE: At least 2 years of experience working in an IT Help Desk or IT customer service position is required.

Please make sure you enter all your work experience and education through the ERA Application. Attached Curriculum files will not be considered.  Supporting documents (i.e.education certificate) must be included in the application for eligibility purposes.

JOB KNOWLEDGE: 

The incumbent must be IT savvy and be able to identify and resolve various basic IT problems, including hardware and software issues on Microsoft Windows 10-equipped workstations and user Microsoft Active Directory (AD) user accounts with minimal assistance.Education Requirements:

 – High school diploma.    

Supporting documents (i.e.education certificate) must be included in the application for eligibility purposes.

Evaluations:

LANGUAGE: (Please pay special attention to languages requirement. If you certify that you do not have the required language level proficiency, you will be disqualified)

English: (Good Working Knowledge) Speaking/Reading and Writing  is required (this will be tested)

French : (Good Working Knowledge) Speaking/Reading and Writing is required (this may be tested)

Arabic : (Good Working Knowledge) Speaking/Reading is required.(this may be tested)

For positions that require English Level, applications MUST be submitted in English

SKILLS AND ABILITIES: The incumbent must be customer service focused.   

          EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Comment Postuler – How to Apply

Toute personne postulant à un emploi doit utiliser l’Application de Recrutement Électronique (ERA).

Accédez à la  demande de recrutement électronique.

Trouvez une offre d’emploi.

Consultez l’annonce de poste vacant pour voir si vous êtes admissible.

Créez un compte ERA.

Connectez-vous à ERA et postulez.

Toutes les candidatures et les pièces justificatives requises doivent être soumises via l’ERA pour être prises en compte.

La Mission des États-Unis au Maroc offre des chances égales et un traitement juste et équitable en matière d’emploi à toutes les personnes sans distinction de race, de couleur, de religion, de sexe, d’origine nationale, d’âge, de handicap, d’affiliation politique, d’état matrimonial ou d’orientation sexuelle.

How to Apply

Everyone applying for a job must use the Electronic Recruitment Application (ERA).

Go to the Electronic Recruitment Application.

Find a job vacancy.

Review the vacancy announcement to see if you qualify.

Create an ERA account.

Log in to ERA and apply.

All applications and required supporting documents must be submitted through ERA to be considered.

The U.S. Mission in Morocco provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status or sexual orientation.

US Embassy Morocco Jobs 2023